Sports / Mobile
This glossary covers the words you encounter across our games, account wallet and sportsbook — from RTP and volatility to KYC and rollover. Each entry is a plain, one-stop definition so you can make faster decisions in the lobby without stopping to search.
Seeing an unfamiliar word mid-session is the quickest way to lose confidence in a decision. When you know what house edge means before you open a live table, or what rollover means before you check an offer, the lobby makes sense on its own terms.
Terms cluster in four practical groups. Knowing which screen surfaces each group helps you find the right definition quickly when something looks unfamiliar.
RTP, volatility, house edge and payline count appear on individual title cards and in the information panel inside a session. Crash Smoke and Baccarat LightFlash each surface their own mechanic details on the title screen before you place a bet.
Asian handicap, over/under, decimal odds and spread are sportsbook terms shown on the market selection screen. In our cricket markets — including BPL and international fixtures — these labels appear next to each available selection before you confirm a stake.
Deposit, withdrawal, e-wallet, Upay, Bank Transfer and transaction ID are account-wallet terms. You see them on the deposit screen, in your transaction history and in any support ticket that references a specific payment reference number.
Rollover, wagering requirement, minimum odds and validity period are information terms. They appear in the terms attached to any information shown in your signed-in account area. Reading them before opting in keeps your account balance clear of unexpected holds.
These six terms appear on nearly every game card and table in the lobby. Each definition below is the plain meaning — no spin, no jargon.
RTP stands for Return to Player. It is the percentage of total stakes a game is designed to return over many rounds. A 96% RTP means the game is set to return 96 of every 100 units wagered across a very large number of rounds — it is a
House edge is the mathematical advantage the game holds over the player in the long run. It is the reverse of RTP carries a 4% house edge.
Volatility describes how often a game pays out and in what size. High-volatility games pay less frequently but in larger amounts when they do hit.
A wager or turnover requirement is the total amount you must stake before a conditional balance becomes available for withdrawal. For example, a turnover condition of 10x means you must place bets totalling ten times the relevant balance before the funds can move to your wallet.
A jackpot feature in a slot is a prize-pool mechanic where a top prize accumulates until one player triggers the qualifying condition. The prize size and trigger method are set by the game provider and displayed in the game's own information panel, not by the operator independently.
A live dealer is a real human croupier streamed from a studio to your screen in real time.
These six terms belong to the sportsbook, payment and account layers of the platform. They come up when you are placing a cricket bet, completing a wallet step or responding to a verification request.
Asian handicap is a sports betting format that removes the draw outcome by giving one side a virtual head start or deficit. It is common in football and cricket markets.
Over/under is a market where you predict whether a measurable game figure — such as total runs in a cricket innings or total goals in a match — will finish above or below a number set
Rollover is the total betting volume required to complete a information's wagering condition. It is calculated from the relevant promotional balance. The rollover amount, eligible game categories and time window are stated in the terms attached to the specific offer in your account.
An e-wallet is a digital payment account that holds funds separately from a bank account, used to deposit or withdraw.
KYC stands for Know Your Customer. It is an identity verification process where you submit documents to confirm your name, age and address. Completing KYC is usually required before your first withdrawal.
A transaction ID is a unique reference number generated for each deposit or withdrawal. Your wallet provider — for example, when using Bank Transfer — also generates a reference on their s
Terms rarely appear in isolation — they interact when you make a real lobby decision. Consider opening a session on Crash Smoke: the title card shows volatility classification and, where the provider has published it, an RTP figure.
On the Baccarat LightFlash title screen, the information panel shows the game's RTP where the provider publishes it. Volatility tells you how evenly that return is distributed across rounds, shaping your expected session length at a given stake.
When you open a BPL cricket market, the handicap line sits next to each team. It adjusts the effective starting position so both sides have a comparable expected probability, which is reflected in the odds displayed on the market screen.
After a Bank Transfer deposit clears and your balance builds, a withdrawal request may prompt the KYC step if it has not been completed. The verification screen lists exactly which documents to upload and in what format — follow those fields rather than assuming which ID is acceptable.
When a promotional balance sits in your account alongside your own deposited funds, the rollover condition determines when that balance unlocks. The offer terms in your signed-in account area break down the exact stake total required and the deadline for completing it.
If a definition in this glossary does not resolve what you are seeing on screen — for example, a balance hold you do not recognise or a payment status label you have not encountered before — contact our support team directly.
Open the chat icon from the lobby or your account page to reach the support team. Quote your transaction ID or the specific term or screen you are asking about so the agent can pull the relevant record directly.
Send a written query to the support email address shown on the Contact page. Include your account username and any reference numbers — Bank Transfer payment IDs, Upay transfer references — so the team can trace the item without back-and-forth delays.
The Help or FAQ section inside your signed-in account contains platform-specific guidance on wallet steps, verification status and offer terms. Check there first for payment labels or account status messages before raising a ticket.
These questions cover how the terms in this glossary connect to specific account actions and lobby features — not just their definitions in theory.
Open the game's information panel inside the lobby — usually a small info icon on the title card. RTP is shown there only if the game provider publishes it. We do not set or adjust the published RTP; it comes directly from the studio supplying that title.
Log in and navigate to the information or bonus section of your account. The progress tracker there shows how much of the rollover requirement you have met and how much remains, along with the deadline and any eligible game restrictions that apply to that specific offer.
A KYC request typically appears before your first withdrawal or when the platform needs to confirm your identity for account security. Your account verification section shows which documents are needed. Follow the exact file format and size instructions displayed there to avoid delays in the review.
After a successful Upay transfer, a deposit entry appears in your account transaction history with a status label and a reference number. If the entry shows pending rather than confirmed, the transfer is still processing on the Upay side — the reference number links both records.
Yes — open the cricket section of our sportsbook during an active BPL fixture window. Markets including Asian handicap and over/under on runs are listed there when available for that match. Market availability depends on the fixture schedule and the eligible regions for your account.
A hold on a Bank Transfer withdrawal usually means a verification or rollover step is still active on your account. Check your account status under the wallet or withdrawal section first.